PRIVACY & COOKIES POLICIES

PRIVACY POLICY

ABOUT OUR SITE

The service that our site provides is to connect people who are looking to purchase products and services with providers of those products and services (“Service Providers”).

HOW DOES OUR SITE WORK?

If you’d like to request and receive quotes for the product detailled on our webform, please complete and submit our webform.

Once we’ve received your request, we’ll connect you with one or more relevant Service Providers. We’ll tell the Service Providers who you are, and what you’re looking for, and they’ll then contact you directly with your quotes.

For certain products, before connecting you with relevant Service Providers, we may call you to confirm your details or requirements.

You can choose whichever Service Providers you wish to work with. But you don’t have to work with any of them. There’s no obligation.

We don’t work with any Service Providers until we have a legal contract in place. This is to ensure that they respect your data and rights by keeping your data secure and confidential, limiting their use of your data (i.e. to providing you with the quotes), and not sharing your data with anyone else.

ABOUT US

Expert Market is a brand of Marketing VF Limited (“MVF”).

MVF is a company registered in England and Wales (company number: 06951544), whose registered office address is at Imperial Works, Perren Street, London NW5 3ED, United Kingdom. You can confirm our registration here

For the purposes of the UK Data Protection Act 1998 (the “DPA”), MVF is the data controller in relation to your data. MVF is registered as a data controller with the UK Information Commissioner’s Office (ICO) under registration number Z1995728. You can confirm our registration here

WHAT WE DON’T DO WITH YOUR DATA

Before confirming what data we collect, and why, here’s what we definitely don’t do with your data:

WHAT DATA DO WE COLLECT, AND HOW DO WE COLLECT IT?

When you complete our webform to request quotes, it will ask for the following information: our name, email address, telephone number and/or address.

Our webform will also ask for information regarding your product requirements.

From time to time, we change our webforms, and so they may ask for other information. It will always be clear from the webform what information we’re asking for.

We may monitor and/or record telephone calls for the purposes of quality control and staff training.

HOW DO WE USE YOUR DATA?

As explained above:

We may also use your data in the following ways:

FACEBOOK

We use Facebook technologies, such as the Facebook pixel, to help us show our advertising to people who have visited our websites. Facebook may use the pixel to collect or receive information from us and use that information to display targeted ads (as described in the Facebook Data Policy).

We also transfer anonymised data to Facebook in order to create “Custom Audiences” and “Lookalike Audiences”.

WHAT IS A CUSTOM AUDIENCE?

A custom audience is a type of audience created using the data that you have submitted to us via our online form (including email address, first name and last name). When creating our custom audiences, your data will be anonymised and no personal data will be transferred to Facebook. Creating custom audiences allows us to market products and services to you that will suit your needs.

WHAT IS A LOOKALIKE AUDIENCE?

Lookalike audiences are created by Facebook and are based on the anonymised group traits of custom audiences that we provide to them. We use lookalike audiences to reach new people who are likely to be interested in our services/products because they are similar to our existing customers.

In the event that you would like to opt out of this use of your personal information, you can contact MVF at dataprotection@mvfglobal.com and we will ensure that your request is dealt with promptly.

YOUR RIGHTS

You have certain rights in relation to your data. In particular, at any time, you can tell us that you no longer wish to hear from us.

CONTACT US

If you wish to contact us about this policy, or any other matter:

COOKIES POLICY

COOKIES

Our site uses cookies. A cookie is a small file of letters and numbers that, when you visit our site, we download and store on your browser or the hard drive of your computer or other device. They allow us to recognise your computer or other device, and deliver a better and more personalised service to you.

Generally, you can set your browser to accept all cookies, block/reject all cookies, or modify your browser to alert you of any new cookies.

Our site, or parts of it, may not function without technical problems or be accessible if you have disabled cookies in your browser.

You can find more information about cookies, including how to see what cookies have been set and how to manage and delete them, by visiting www.aboutcookies.org or www.allaboutcookies.org.

COOKIES WE USE

Type of Cookies Name Purpose What info does it hold?
Analytical/Performance cookies __utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Anonymous tracking data to identify user or session
__utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Anonymous new tracking data
__utmc Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Anonymous data same as __utmb
__utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Anonymous data showing how the user got to the site
Functionality cookies abtest Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Anonymous data showing how the user got to the site
has_js Helps identify if the user supports Javascript for important functionality
reference_id Maintain sessions for users on our drupal sites. Allowing users to get more complete experiences while nagivating the site. Anonymous drupal session ID

Last updated: 26/03/2018